Have a Problem When You Want to Pay With Credit Card?

We have two main payment methods, PayPal and credit card. We recommend using PayPal for payment, because PayPal can better guarantee payment security. If you only have a credit card, and multiple credit card payment attempts have failed.

Here are some tips that may help you:

1. It may be that some of the items in the shopping cart were sold out when you placed the order. Please refresh your browser. If a pop-up message indicates that your product is out of stock, please click the small X next to the product to check and delete the sold-out product.
2. Make sure to remove all special characters from the contact form (e.g. / (& € * # ). Make sure you have filled in all the required fields on the checkout page.
3. It may be that your credit card has expired. You can also try other credit cards.

Or You can try this way to pay with your credit card

First Step:

Choose Paypal to pay even if you don't have an account.

Second Step:

Click on the box to choose pay with credit card

Third Step:

After filling in your relevant information, you can complete your payment

 

If you have any questions about payment, you can contact us at any time

Email:service@vivien.vip 

We will reply you within 24 hours